We're excited to help bring your ideas to life! Please review the following information before placing a custom printing order with Tumbleweed Custom Printing.

What We Offer

We accept customer-supplied artwork for printing on:

• Faux Leather

• Marine Vinyl

• Sublimation Transfers

• Adhesive Vinyl

• Wrapping Paper

Customers may upload their own artwork or contact us to discuss available printing and file preparation services.

Accepted file formats: PNG, JPEG, SVG, and AI
Recommended resolution: 300 DPI at the intended print size

Standard custom printing does not include a setup fee. Additional artwork preparation, file editing, or seamless conversion services may incur a separate charge, which will be communicated before the additional work begins.

Production & Turnaround Time

Our typical custom printing turnaround time is 7–14 business days, beginning once the order and all required artwork information are complete.

Business days exclude weekends and holidays. Production estimates do not include shipping transit time.

Turnaround times may vary depending on order volume, material availability, artwork readiness, and production requirements.

For orders requiring proof approval, the production turnaround begins after the customer approves the proof. Delays in proof approval may extend the overall order completion time.

For current turnaround updates, please check our website announcements or Facebook VIP Group.

Artwork & File Requirements

To achieve the best possible printing results:

• Submit artwork at 300 DPI or higher whenever possible, at the intended print dimensions.

• Ensure artwork is appropriately sized and oriented for your selected printing area.

• Review all text, spelling, placement, and design details before submitting your file.

• Use seamless or tileable artwork when a continuous repeating pattern is desired.

• Avoid low-resolution screenshots, heavily compressed images, or files that may lose quality when enlarged.

Final print quality depends on the quality and resolution of the artwork submitted.

Customers are responsible for reviewing their submitted artwork for accuracy. We cannot guarantee the correction of errors already present in customer-supplied files.

Artwork Proofs

Artwork proofs are available upon request but are not automatically provided with custom printing orders.

If you would like to review a proof before production, please request one when placing your order.

When a proof is requested, production will not begin until the customer has approved the proof.

If no proof is requested, artwork will be printed as submitted, using the selected printing options.

Customers are responsible for reviewing their artwork for spelling, sizing, placement, resolution, and design accuracy. Tumbleweed Custom Printing is not responsible for errors present in customer-supplied artwork that was printed according to the submitted file and order specifications.

Seamless Repeats & Print Scale

When a repeating design is selected, the artwork is tiled across the chosen print dimensions according to the selected scale.

The appearance, number, and placement of design elements may vary depending on the artwork's proportions, the material size, and the selected print scale.

If you require specific artwork placement or sizing, please contact us before ordering.

Artwork Preparation Services

Basic file preparation and seamless conversion may be available for an additional fee. Please contact us to discuss your needs before placing an order requiring these services.

Color & Material Variations

Printed colors may vary from what appears on your screen due to differences in monitor settings, device displays, material surfaces, and printing processes.

Material texture, finish, and color may also influence the final appearance of printed artwork.

Exact color matching is not guaranteed.

Copyright, Licensing & Artwork Rights

By submitting artwork for custom printing, you represent that you own the necessary rights or have obtained permission to reproduce the design for its intended use.

Customers are responsible for ensuring their submitted artwork complies with applicable copyright, trademark, licensing, and intellectual property requirements.

We reserve the right to decline printing requests that we reasonably believe may involve unauthorized artwork, unlawful content, or violations of our business policies.

AI-Generated Artwork

We accept customer-submitted AI-generated artwork for custom printing.

Customers are responsible for ensuring that the artwork may legally be reproduced and used for its intended purpose, including compliance with applicable licensing terms and restrictions of any AI platform or service used.

We may decline requests where artwork rights or permitted uses are unclear.

Order Changes, Cancellations & Refunds

Because custom printed products are made specifically for each customer, orders cannot be cancelled or modified once production has begun.

If you need to request a change or cancellation, please contact us as soon as possible:

tumbleweedcustomprinting@gmail.com

Include your order number and details of your request. We will confirm whether the requested change can be accommodated.

Custom orders produced correctly according to the submitted artwork and selected options are generally not eligible for returns or refunds due to a change of mind, subject to applicable law.

This policy does not limit any rights customers may have under applicable consumer protection laws.

Damaged, Defective, or Incorrect Orders

If your order arrives damaged, contains a printing defect, or differs from the order specifications, please contact us within 7 days of delivery.

Please provide:

• Your order number

• A description of the issue

• Clear photographs of the affected product

• Measurements or additional photographs, if requested

We review concerns individually and work toward an appropriate resolution, which may include a replacement, reprint, refund, or store credit, as appropriate.

Selling Products Made with Our Prints

Customers are welcome to use custom printed materials in finished handmade products for resale, provided they have the necessary rights and permissions for the artwork used.

Purchasing a printed material does not transfer ownership or licensing rights to the underlying artwork.

Questions?

Need help preparing artwork, choosing a material, or planning a custom printing project?

We're happy to help!

Email: tumbleweedcustomprinting@gmail.com